Terms and Conditions

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.

Common items in a terms and conditions agreement allow you to:

Withdraw and cancel services, and make financial transactions.
Manage customer expectations, such as liability for information errors or website downtime.
Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
Disable user accounts.
Write down any other terms or conditions that protect you or your audience.

RETURN AND REFUND POLICY

At Zloth Bear, we want you to love every product you purchase from us. If for any reason you are not completely satisfied, we’re here to help with an easy and transparent return & refund process.

Returns

ou may request a return within 7 days of receiving your order.
To be eligible, the item must be unused, unworn, unwashed, and in its original packaging with tags intact.
Perfumes or personal care products can only be returned if unopened and sealed for hygiene reasons.
Proof of purchase (order ID / invoice) is required for all return requests.

Exchanges

Size or style not right? We offer free exchanges on apparel and clothing (subject to availability).
Perfumes are not eligible for exchange once opened.

Refunds

Once your return is received and inspected, we will notify you.
If approved, your refund will be processed within 7–10 business days to your original payment method.
Shipping charges (if any) are non-refundable.

How to Initiate a Return

Email us at support@zlothbear.com with your order ID and reason for return.
Our team will share the return shipping instructions.
Pack the item securely and ship it back to us.

Important Notes

Zloth Bear reserves the right to decline returns that do not meet the policy criteria.
In case of a defective or wrong product received, we will arrange a free replacement or full refund.

Terms and Conditions

RETURN AND REFUND POLICY

This website uses cookies.